Question 1

Share your stories on Facebook

Accepted Answer

| Did you know that you can share your stories not only on Instagram, but also on Facebook? In this guide, we'll show you how easy and fast it can be.

Connecting your Facebook page to your Instagram profile

The first step requires you to connect your Facebook page to your Instagram profile. Just follow these four steps:

Open your Instagram app and tap the burger menu.
Go to your settings by tapping the bottom of the gear icon labeled „Settings“.
Now go to „Accounts“ in the sub menu and select „Linked Accounts“.
In the last step, tap on „Facebook“ and enter your login information.

That’s it! This is how easy it is to link your Instagram profile to your Facebook profile.

Schedule your stories with Storrito

Now you can create your stories with Storrito as usual. Once that's done, you can start planning your stories.

Open the menu item „Gallery“ in your Storrito account.
Select the stories you want to plan or publish right now.
Click „Post / schedule“.
Under the second item comes the crucial step: Your connected Facebook page is displayed next to your Instagram account. If you want to share the stories on Facebook as well, check the box.

![](https://storage.crisp.chat/users/helpdesk/website/f3f5e6d26e5de000/storrito-crossp

Question 2

Pricing & Billing FAQ

Accepted Answer

Pricing & Billing FAQ

All frequently asked questions and answers around Storrito's subscriptions, their pricing, and billing.

Can I upgrade at any time and do I keep my story posts?

You can upgrade whenever you like. The story post amount of the new plan will be added to your current story post count.

Example 1: || You have 10 story posts left and you upgrade to the 'Standard' plan. After the upgrade you will have 110 story posts._ Example 2: || You have 20 posts left from your current 'Standard' plan and upgrade to 'Professional'. After the upgrade you will have 520 posts left. Furthermore your billing date will be changed to today + one month, therefore you have more time to spend your story posts.

Can I downgrade my plan?

Yes, you can downgrade your plan at any time.
You will keep your remaining posts until the end of your current billing period. With the beginning of the next billing period your post amount will be set accordingly to your new plan.

Example: You are on 'Professional' and downgrade to 'Standard', your next billing date will be in 10 days and you have 200 posts left. || A: After 10 days you still have 120 posts left. Your next billing period starts with the 'Standard' plan price and your posts will be set to 100. || B: After 10 days you only have 6 posts left. Your next billing period starts with the 'Standard' plan price and your posts will be set to 100._

When can I cancel my subscription?

You can [cancel

Question 3

The Bulk Scheduling Tool - Schedule multiple stories at once

Accepted Answer

Schedule story posts in bulk

A tutorial on how to schedule multiple story posts at once

We have recently added a new feature to Storrito which allows you to schedule ++multiple story images and videos at once++. The bulk scheduling tool simplifies the planing of more complex stories and allows you to easily change the time and swipe up links of scheduled posts.

Getting Started

You can find the new tool in the sidebar under "Bulk Scheduling". Similar to the "Schedule" section, you can see all connected Instagram accounts in a column on the left side.
Make sure to select the right account you want to schedule your posts on by clicking on it. The active account is marked with a red circle (in this case storritofresh):

To schedule multiple posts at once on the selected account, click on the "ADD FROM GALLERY" button. A popup window will show all images and videos that are in your gallery. Please note that archived elements will not be shown.

You can now select multiple elements in this window by clicking on them. The order you click the cards determines the order they will be added to the bulk schedule tool which is also indicated by the numbers on the selected cards.

In order to add th

Question 4

How does Storrito integrate with Instagram

Accepted Answer

How does Storrito integrate with Instagram

Regrettably, Instagram (or rather Facebook, the company behind Instagram) does not offer story posting via its API yet. The same is true for many other important Instagram features at the moment.

Nevertheless, companies have the need to automate parts of their social media activities to stay cost-effective. Paying your staff to post social media in the evening or on the weekends is expensive and decreases the employee satisfaction. Instagram Stories create even more work, since they cannot be prepared in advance (and saved as draft for example).

Therefore, Storrito and any other service on the market that offers Instagram Stories automation, needs to use other technical solutions to integrate with Instagram, until Instagram will finally offer those features via their API.

In comparison to many other social media formats, Instagram Stories have a high technical obstacle, since they can contain so many interactive elements like Mentions, Hashtags, Question Sliders, Polls, Music stickers etc. The team at Storrito has a hard time to keep up with the newest Instagram Stories stickers, since we need to re-implement every sticker in our story editor. It is unclear if Instagram will ever publish all story features via their API and if competitors will invest the money to create a complex editor to create Instagram stories (like Storrito did).

Storrito off

Question 5

Can I post more than 1 image on a story?

Accepted Answer

Can I post more than 1 image on a story?

At the moment the easiest way to add more than 1 image or video to your Instagram story via Storrito is to use the scheduled time. Example:

Schedule the first image at 10:20 am
the second for 10:21 am
the third for 10:22 am
and so on

Use the Bulk Scheduling Tool

In the meantime we also added our Bulk Scheduling Tool that you find in the Storrito main menu under "Bulk Scheduling".

It is planned to add support for Story Lines to Storrito, where you can predefine the order of your images or videos and post them in this order automatically.

Question 6

Can I connect an Instagram account with Two-Factor Authentication (2FA) activated?

Accepted Answer

Can I connect an Instagram account with Two-Factor Authentication (2FA) activated?

Yes, you can connect your Instagram account with our alternative Browser Cookie method. All you need is a logged in Instagram account on your browser and follow [this short tutorial.}(https://blog.storrito.com/instagram/2018/09/21/instagram-sessionid-cookie)

If you need features that are only supported by our normal Username + Password method, please deactivate the Two-Factor authentication, connect your account by typing in your credentials, and activate 2FA again when you successfully saved the connection.

Disabling 2FA through the Instagram App:

Click on your profile at the bottom right of your screen.
Click the 'Menu' icon indicated by three little lines at the top right of your screen, then click "Settings" at the bottom.
Under "Privacy and Security", click "Two-Factor Authentication" and make sure that BOTH Text Message and Authentication App options are DISABLED.

Disabling 2FA through the Instagram Website:

Open Instagram.com and login.
At the top right of your screen, click the profile icon.
To the right of "Edit Profile", click the gear icon to access settings, then click "Privacy and Security".
Scroll down and under "Two-Factor Authentication", click "Edit Two-Factor Authentication Settings".
Make sure that BOTH "Text Message" and "Authentication App" boxes are UNCHECKED.

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