Question 1

Resetting Your Instagram Password

Accepted Answer

Reset your password in your web browser:

To reset your password using a web browser, follow this link:

Reset your password while logged in:

If you're already logged into your Instagram account but need to access the login screen to reset your password, follow these steps:

Quick steps:

Open the Instagram app
Tap your username in the upper left corner
Select add account
Tap log into existing account
Select wwitch accounts
Tap get help logging in
Enter your username and tap next
Choose to receive a recovery email or SMS

Detailed steps with screenshots:

Tap your username in the upper left corner, then select add account
Tap log into existing account
Select switch accounts
Tap get help logging in
Enter your username or email address, then tap next

![Step 5: Enter Username or Email](https:

Question 2

How To Share Your Stories On Facebook

Accepted Answer

||| When you share your Instagram stories to Facebook, either directly from Instagram or through Storrito, it’s important to note that only question stickers will remain interactive on Facebook. Other stickers, like link stickers, will appear as images and will not be clickable for Facebook viewers. This limitation is something to keep in mind when planning stories that you want to share across both platforms.

How to Connect Your Facebook Page to Your Instagram Profile

Connecting your Facebook page to your Instagram profile allows you to share stories, posts, and updates seamlessly between the two platforms. Here’s a simple step-by-step guide on how to link them:

Step 1: Open the Instagram App and Navigate to Settings

Open your Instagram app on your mobile device and tap on the menu icon in the top right corner of your profile
In the menu, select Settings

Step 2: Go to Linked Accounts

In the settings menu, find and select Accounts . In this sub-menu, tap on Linked Accounts
This section allows you to link various social media accounts to your Instagram profile

Step 3: Link to Facebook

Select Facebook from the list of options, and a login screen will appear
Enter your Facebook login details to connect your account
Once logged in, select the Facebook page you’d like to link if you manage multiple pages
This way, you can ensure your Instagram posts and Stories will share to the correct page on Facebook

![Connecting to Faceb

Question 3

Bulk Scheduling - Schedule Multiple Stories At Once

Accepted Answer

| Learn how to schedule multiple story posts at once with Storrito’s new bulk scheduling feature. This tool allows you to plan more complex stories by easily setting times for each scheduled post.

Watch our YouTube tutorial here!

Getting Started

Find the Bulk Scheduling tool in the sidebar
Choose the account you want to schedule posts for by clicking on the account icon - the selected account will be circled in red (e.g. storritofresh)
Click ADD FROM GALLERY to open a pop-up showing your available images and videos (note that archived items won’t appear here)
Click on the items you want to schedule and they will appear in the order you select them
Click ADD SELECTED
Adjust the post dates and times
When everything is set, click SAVE (posts scheduled in the past will be posted immediately)
To cancel a post, click CANCEL in the row - this removes the post from the table, but don’t forget to save before leaving!

Navigating the Bulk Schedule Tab

Question 4

How To Add Link Stickers To Your Instagram Stories From Your PC With Storrito.com

Accepted Answer

Does Storrito Support Link Stickers?

Yes, Storrito allows you to add working Link Stickers to your Instagram Stories directly through the story editor! This feature is now available for all Instagram accounts that are older than 30 days. Unlike the old swipe up link feature, which required at least 10,000 followers, Link Stickers are available to everyone - no large follower count needed.

Why Use Link Stickers?

Link Stickers make it easy to direct your audience to external content, like websites, blog posts, products, or sign-up forms, directly from your Instagram stories. They’re a powerful way to increase engagement and drive traffic, whether you’re a business, content creator, or individual looking to share valuable resources.

How to Add a Link Sticker to My Story

Adding a Link Sticker to your Story is simple and only takes a few steps using Storrito's editor:

Open Your Story in the Editor

Start by opening the story you want to edit in Storrito’s story editor. Here, you can customize your story with stickers, text, and other interactive elements.

Go to the Sticker Tab

Once your story is open, navigate to the Sticker Tab in the editor. Here, you’ll find various options for adding interactive elements to your story.

Click on the Link Sticker

In the Sticker Tab , select the Link Sticker option. This is the sticker that will let you embed a clickable link directly in your story, allowing followers to

Question 5

Old Pricing & Billing FAQ

Accepted Answer

On April 5th, 2022, Storrito introduced a new pricing model. Since then, both new and returning customers can only subscribe to our updated plans: Storrito Instagram Accounts Monthly or Storrito Instagram Accounts Yearly.

Here are some common questions about Storrito's subscriptions, pricing, and billing:

Can I upgrade at any time and will I keep my story posts?

Yes, you can upgrade whenever you want. The story posts from your new plan will be added to your current post count.

Example:

If you have 20 posts left on the 'Standard' plan and upgrade to a 'Professional' plan, you will have 520 posts in total. Your new billing date will be today + one month, giving you extra time to use your story posts.

Can I downgrade my plan?

Yes, you can downgrade between monthly plans or between yearly plans at any time.

You will keep your remaining posts until the end of your current billing period. When the new billing period starts, your post count will reset based on your new plan.
You cannot downgrade from a yearly plan to a monthly plan. Please contact us or cancel your current plan and subscribe to a monthly plan after the cancellation takes effect.

Example:

You want to downgrade to a 'Standard' plan from a 'Professional' plan, and your next billing date is in 10 days with 200 posts left:

Scenario A: After 10 days, if you still have 160 posts

Question 6

Why Your Instagram Account Might Disconnect from Storrito

Accepted Answer

There are several reasons why your Instagram account may become disconnected from Storrito. Below are the most common causes and how to avoid them:

1. Changing Your Instagram Password

When you change your Instagram password, all connected devices - including Storrito - will be logged out.

For Agencies:

If you're managing clients' accounts, it's important to ask your clients to notify you before they change their password. This allows you to reconnect Storrito in a timely manner without service interruption.

2. Clicking "This Wasn't Me"

Instagram sends a notification via email and in-app alerts whenever a new device connects to your account. If you or someone using your account clicks 'This Wasn't Me' in these notifications, Instagram will immediately disconnect from Storrito.

| Please note: A generic Android device will appear as the location during the connection process.

For Agencies:

Advise your clients not to click 'This Wasn't Me' if they see a connection alert for Storrito. Instead, they should confirm the connection.

Click "This Was Me" not "This Wasn't Me"

3. Logging Out of a Storrito Session

In the Instagram app, users can log out devices that have access to the account by navigating to:

Accounts Center -> Password and security -> Where you're logged in -> Review devices

If you or a colleague logs out the Storrito conn

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