Articles on: Billing

New Pricing & Billing FAQ

This pricing FAQ is about Storrito's new pricing model that started on April 5th, 2022. If you are on an older plan, please check out our legacy pricing FAQ

Here are answers to common questions about Storrito's subscriptions, pricing, and billing:

How does it work?



Here at Storrito, we like to keep it simple:

You pay per Instagram account connected to Storrito
You can schedule and post as many stories and reels as you like per Instagram account, and Facebook crossposting is included in the price

Quantity discounts



You can save money if you manage multiple Instagram accounts:

10% off when you manage 5 or more Instagram accounts
20% off when you manage 10 or more Instagram accounts

Yearly subscriptions



You can save an additional 20% by choosing a yearly subscription
You will receive one invoice for the entire year
Your next billing date will be one year from the day of purchase

How do upgrades work?



Need to manage an extra Instagram account? No problem!
You can add more seats at any time and quantity discounts will be calculated automatically at the checkout
Your billing date won't change and we’ll charge you a fair, prorated amount

How do downgrades work?



Need fewer seats? You can cancel seats at any time (though any existing discounts may change)
Your billing date won't change and we’ll give you a prorated credit
This means your next charge will be reduced by the amount of unused time for the canceled seats

How does switching between monthly and yearly billing work?



You can switch between monthly and yearly billing whenever you like, but we recommend starting with a yearly plan to save money.

Switching from monthly to yearly:



If you switch from a monthly to a yearly plan, you will be billed immediately
We will count any remaining days in your current month and subtract that amount from your yearly payment
Your new yearly billing date will be set to one year from the date you switched plans

Switching from yearly to monthly:



If you switch from a yearly to a monthly plan, you will only be billed at the time your yearly plan was due to renew
We will count the remaining days of your current subscription and subtract that amount from your first monthly payment
Your new monthly billing date will be set to one month from the date you switched plans

How many team members can I add?



You can add as many team members as you like.

How can I cancel my subscription?



You can cancel your subscription at any time
All scheduled stories will still be posted until your current subscription period ends
After that, Storrito will stop posting for you
Remember: You can resume your subscription at any time by clicking on 'Resume your plan' in the Subscription panel

We do not offer refunds for unused subscription time or credit from downgrades

Updated on: 24/10/2024

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