Articles on: Billing

Past Due Subscriptions

When your subscription is marked as past due, it means that your credit card or PayPal account has either expired or doesn’t have enough funds. Here's what you can do:



  1. First, check if there’s an issue with your credit card or PayPal account (like expiration or insufficient funds)


  1. Open the Storrito app and navigate to the Subscription panel


  1. Under Payment method select the pen icon


  1. Paddle checkout will open in a new tab


  1. Update your credit card or PayPal information and select Update



If you need further guidance, feel free to contact us at support@storrito.com


Updated on: 24/10/2024

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