Articles on: Troubleshooting

Missing Facebook Page

When you first connect your Instagram account to Storrito, the Facebook pages linked to your Instagram may not appear immediately. To resolve this, follow the steps below:

Go to the Instagram Accounts panel in Storrito
Click on the Instagram account with the missing Facebook page
Select the Sync button (top right)
Wait for the sync process to complete (this may take some time)
The linked Facebook pages should now appear

If the Facebook pages still don’t show up after syncing, please contact our support team for assistance.

For a video walk-through, check out this video explanation

Updated on: 11/10/2024

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